Privacy Policy

1. General Provisions

1.1. Terms used in the Privacy Policy:

Privacy Policy – the general rules that govern the collection, processing, use, and protection of personal data that may be requested or obtained when using the Yantar.ae online store on the yantar.ae domain.

Site Administration of the Online Store (hereinafter – Site Administration) – entities authorized to manage the site, who organize and/or perform the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

Personal Data – information or a set of information about an individual who is identified or can be specifically identified.

Processing of Personal Data – any action (operation) or set of actions (operations) performed using automated means or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data.

Confidentiality of Personal Data – a mandatory requirement for the Site Administration or other persons with access to personal data not to disclose it without the consent of the personal data subject or other legal grounds.

User of the Online Store Site (hereinafter – User) – a person who has access to the site via the Internet and uses the online store site.

Cookies – a small piece of data sent by a web server and stored on a user's computer, which the web client or web browser sends to the web server in an HTTP request each time it attempts to open a page of the corresponding site.

IP Address – a unique network address of a node in a computer network built using the IP protocol.

Third-Party – any person, except for the personal data subject, the owner, or the manager of the personal data.

1.2. The User's use of the online store site confirms their agreement with this Privacy Policy and the terms of processing their data.

1.3. If the user disagrees with the terms of the Privacy Policy, the User must stop using the online store site.

1.4. The Site Administration does not verify the accuracy of personal data provided by the User on the online store site.

1.5. The Site Administration does not control and is not responsible for third-party sites the User can navigate via links available on the site.

1.6. The User can withdraw their consent to processing personal data at any time by contacting the Site Administration through the contact phone number or email.

1.7. Providing their data confirms the User's consent to receive information (newsletters) from the Site Administration via email or SMS.

1.8. By agreeing to the use of cookies during the first visit to our website, following the provisions of this Privacy Policy, the User consents to the use of cookies during each subsequent visit.

2. Subject of the Privacy Policy

2.1. The Site Administration of the online store undertakes not to disclose and to ensure the protection of the confidentiality of personal data that the User provides during registration on the online store site.

2.2. During registration on the online store site, the User provides the following personal data subject to processing according to this Privacy Policy:

• Surname, name;
• Phone number;
• Email address;
• Delivery address.

2.3. The online store may also automatically collect the following information during the viewing of advertisement blocks and visiting pages:

• IP address;
• Information from cookies;
• Information about the browser (or other program accessing the advertisement);
• Access time;
• The address of the page where the advertisement block is located;
• Referrer (address of the previous page).

2.4. Disabling cookies may limit access to parts of the online store site that require authorization.

2.5. The online store may collect statistics about its visitors' IP addresses. This information can be used to detect and solve technical problems and control the legality of financial transactions.

2.6. Information not specified above (purchase history, used browsers, operating systems, etc.) is subject to storage and non-disclosure, except for cases provided for in clauses 4.3 and 4.4 of this Privacy Policy.

3. Purpose and Objectives of Personal Data Processing

3.1. The Site Administration of the online store may use the User's data for the following purposes:

3.1.1. Identifying the User registered on the online store site for placing an order and concluding a purchase and sale agreement for goods remotely.

3.1.2. Providing the User with access to personalized resources of the online store site.

3.1.3. Establishing feedback with the User, including sending notifications regarding inquiries related to the use of the online store site, providing services, and processing requests and applications from the User.

3.1.4. Determining the User's location to ensure security and prevent fraud.

3.1.5. Creating an account for making purchases if the User has consented to create an account.

3.1.6. Notifying the User about the status of their orders.

3.1.7. Processing and receiving payments, confirming tax or other benefits, and determining the User's eligibility for a credit line.

3.1.8. Providing the User with effective customer and technical support in case of problems related to using the online store site.

3.1.9. With the User's consent, the online store or its partners may provide the user with information about product updates, special offers, pricing information, newsletters, advertising information, and other information.

3.1.10. Providing access to the User to the sites or services of the online store partners to obtain products, updates, and services.

4. Term and Method of Storing Personal Data

4.1. The User's data is processed without any time limit by any legal means, including in personal data information systems using automation tools or without using such tools.

4.2. The User voluntarily gives full consent to the processing of their data by the Site Administration by any means, including but not limited to consent to the collection, registration, accumulation, storage, adaptation, modification, updating, use, distribution (including distribution, sale, transfer, etc.), destruction of their data.

4.3. The User is aware and agrees that the Site Administration has the right to transfer personal data to third parties, exclusively to courier services, postal organizations, and telecommunications operators, solely to fulfill the User's order, including delivery of the product, as well as to banking institutions to ensure the implementation of civil relations, providing/receiving and making payments for the purchased product, including through credit.

4.4. The User's personal data may be transferred to authorized state authorities on the grounds and in the manner prescribed by legislation.

4.5. The Site Administration informs the User about the loss or disclosure of personal data.

4.6. The Site Administration takes all organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, and other illegal actions of third parties.

5. Obligations of the Parties

5.1. Obligations of the Site Administration:

5.1.1. Use the received information solely for the purposes specified in Section 3 of this Privacy Policy.

5.1.2. Ensure the confidentiality of confidential information, except in cases provided for in clauses 4.3 and 4.4 of this Privacy Policy.

5.1.3. Take all measures to protect the confidentiality of the User's personal data following the procedure usually used to protect such information in business turnover.

5.1.4. Block personal data related to the relevant User from the moment of request or request by the User or their legal representative or authorized body to protect the rights of personal data subjects for the period of verification in case of revealing inaccurate personal data or illegal actions.

5.2. Obligations of the User:

5.2.1. When using the site, provide all necessary information regarding personal data to use the online store site.

5.2.2. Update and supplement the provided information regarding personal data in case of changes.

5.2.3. If you disagree with the terms of this Privacy Policy, stop using the online store site.

6. Dispute Resolution

6.1. The mandatory first stage of resolving disputes is presenting a claim (written proposal from a Party for the voluntary settlement of the dispute).

6.2. The recipient of the claim must notify the claimant in writing of the results of the consideration of the claim within 30 calendar days from the date of receipt.

6.3. If an agreement is not reached through negotiations and claims, the dispute will be referred to the judicial authority following the current legislation.

7. Changes to the Privacy Policy

7.1. The Site Administration has the right to change this Privacy Policy without the User's consent and prior notice.

7.2. The new version of the Privacy Policy becomes effective upon its posting on the online store site unless otherwise provided in the new version of the Privacy Policy.

7.3. If any part of this Privacy Policy is found to be invalid or unenforceable, the other parts of the Privacy Policy remain in effect.

7.4. Information about the current Privacy Policy is posted at https://yantar.ae/privacy-policy.

Last update: 31.05.2024